Terms of Use

Effective as of 25/01/2019


Please read these terms carefully before you start to use the Coaches Going Corporate website www.coachesgoingcorporate.com (“Website”), before you register for a Coaches Going Corporate account (“Account”) and before you purchase any products from us.

Your agreement to comply with and be bound by these Terms is deemed to occur upon your first use of the Website. If you do not agree to be bound by these Terms, stop using the Website immediately and do not register for an Account.


1. Who we are

We are shooksvensen Limited, trading as “shooksvensen”, a company registered in England and Wales at 53 Royal Court, 123 Connersville Way, CR0 4FS Croydon, United Kingdom (“us” “we” “our”).

We are the owners of the Website and supply individual licences (“Product(s)”) to view our digital coach training materials by way of online streaming-video tutorials and coaching demos (Video Material) and/or downloadable written content (Written Material) (together referred to as “Material(s)”).

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2. Returns / refund policy

All purchases of digital Products are refundable. 

If you purchase one of our video courses, and by the end of 30 days after purchase you are not satisfied with your video course for nay reason, let us know and we will give you a full refund and remove the video course from your library. 

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3. The product / licence

The Product that you are purchasing is an individual licence. The licence is a non-exclusive, non-transferable, limited licence for you to access and view the Material through the Website, subject to these Terms and any future restrictions. We reserve the right to remove, alter or modify any part or all of the Material at any time.

For the avoidance of doubt all rights, title, and interest (including all copyrights and other intellectual property rights) in the Website and Materials (in any formats) belong to us or our third party affiliates. At no point do you acquire ownership of copyright or other intellectual property rights or proprietary interest in the Materials, or copies thereof.

To view the Material you have purchased you need to access the ‘Library’ section of the coachesgoingcorporate.com Website by signing in to your Account.

All pricing information on the Website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary. All pricing information is reviewed and updated on a regular basis.

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4. Age restriction

Persons under the age of 18 should only use this Website with the supervision of an Adult. You must not use this Website if you are under the age of 13 years old.

To purchase a Product from us you must be at least 18 years of age, or the age of majority in your applicable country.

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5.Restrictions on use

All video Material for purchase is for streaming access only. You must not download, distribute, or upload to other online platforms, any video Products or Material from our Website.

All Products and Material are for personal use only. You must not use any part of the Materials on our Website or any other content for commercial purposes, or for carrying on a business, including for marketing or promotional activities.

Some Written Material includes PDF workbooks or other materials for which you have permission to download for your own private use. You must not modify, make copies (digital or otherwise), upload to other platforms or distribute any Written Materials.

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6. Payments

Your payments for our digital Products are made through Stripe, a payment gateway which uses state of the art security tools to protect your personal information and payment details.

All payments through coachesgoingcorporate.com must be made in UK Pounds Sterling. You are responsible for any charges incurred from your local exchange rate. For payments we accept credit cards. We do not accept cash, cheques, or any other payment form. You agree that you are responsible for any charges by your credit card company related to your purchases from us.

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7. Privacy, personal data, and cookies

Your privacy and the security of your personal information is important to us. Use of the Website is also governed by our Privacy Policy which is incorporated into these Terms by this reference. Click here to view the Privacy Policy.

The Website places cookies onto your computer or device. These cookies are used for the purposes described in our Cookie Policy. Full details of the cookies used by the Website and your legal rights with respect to them are included in our Privacy Policy. By accepting these Terms, you are giving us consent to place cookies on your computer or device. Please read the information contained in the Privacy Policy prior to acceptance.

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8. Intellectual property and copyright

We are the owner of all intellectual property rights on our Website, and in the Material and Products published on it. By continuing to use the Website you acknowledge that such material is protected by applicable laws of England and Wales, relevant international intellectual property law and other laws and treaties around the world.

You may not reproduce, copy, distribute, store, alter, adapt, or in any other fashion re-use material from the Website or any Product or Material unless otherwise indicated on the Website or unless given our express written permission to do so.

For the avoidance of doubt at no time do you acquire any title to the intellectual property in the content or Material on our Website. You are not granted any rights or licence to patents, copyrights, trade secrets, rights or publicity or trademarks in respect to any of the Products, content or Material on our Website.

This site uses the Now font family under the OFL (SIL Open Font License). The Now font family is created by Alfredo Marco Pradil.

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9. Complaints policy

Any complaints about the Website, Products or Materials should be directed to our customer service team by email: gwen@shooksvensen.com; or by post: shooksvensen at 53 Royal Court, 123 Connersville Way, CR0 4FS Croydon, United Kingdom.

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10. Closing your account

You may cancel and close your Account at any time. If you do close your Account, you will lose access permanently to any Product and Material that you have purchased as all your account details will be completely removed from the Website and our server.

  • We may suspend or cancel your Account immediately, without notice, at our reasonable discretion and including, without limitation, when:
  • You have breached any of these Terms;
  • You have attempted to gain unauthorised access to the Website or assisted others to do so;
  • You have overcome or attempted to overcome software security features limiting the use of or protecting our content and Material;
  • There is a failure to pay for purchased Products;
  • There is a discontinuance or material modification of the Website or the Products and Material offered through it;
  • There is suspected or actual intellectual property infringement;
  • There are unexpected operational difficulties; or
  • At the requests of law enforcement or other government agencies.

You agree that we will not be liable to you or to any third party, for termination of your access to the Website. If we terminate your Account, any purchases, including current or pending purchases on your Account will be cancelled and no Products will be available to you.

We reserve the right to cancel purchases for any Products without stating reasons and prior to processing payment and dispatching the Material to you for download or viewing in the “library” section of the Website.

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11. Links to other websites

This Website may contain links to other sites. Unless expressly stated, these sites are not under our control or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

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12. Technological limitations and modifications

The Website and any service provided therein, including access to any Material is provided “as is” and on an “as available” basis. We give no warranty that the Website, Products, Material or any service will be free of defects and / or faults.

You understand and agree that we are not liable for any disruption or non-availability of the Website, Material or Products resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and/or censorship.

You are solely responsible for ensuring that you have sufficient and compatible hardware, software, telecommunications equipment and internet service necessary for use of our Website, Products, Material and any content available through it.

We reserve the right to change the Website, its content, the Material or these Terms at any time. You will be bound by any changes to the Terms from the first time you use the Website following the changes. If we are required to make any changes to Terms pertaining to the sale of goods by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.

You understand and agree that we have no obligation to maintain, support, upgrade, or update the Website, or to provide all or any specific content through the Website.

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13. Limitations of liability and indemnification

You agree to indemnify, hold harmless, and defend us and our affiliates, officers, directors, employees, agents, stockholders and representatives from any and all third party claims, liability, damage and/or costs that: (a) arise from your improper use of this Website or our Products, our Material or offerings; (b) your violation of any off these Terms; or (c) your infringement or the infringement by any other user of your Account, of any intellectual property or privacy right of any person or entity.

Material is prepared solely for guidance purposes and is not a substitute for specific advice. You understand and agree that neither we, nor the Presenters in our video Materials, accept any liability for loss, however so occasioned to any person or persons arising from any reliance on the Materials.

To the maximum extent permitted by law, you expressly understand and agree that we and our affiliates shall not be liable for any direct, indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special, punitive or exemplary damages arising from the use of the Website, any Products, any Material or any information contained therein. You should be aware that you use the Website, or any Material and its content, including any Products purchased by you at your own risk.

Nothing in these Terms excludes or restricts our liability for death or personal injury resulting from any negligence or fraud on our part.

Notwithstanding the above, in no event shall the total liability to you for all damages, losses, and causes of action (whether in contract, tort (including, but not limited to, negligence), or otherwise) exceed the amount paid by you, if any, for accessing the Website or the cost of the Product.

If you are dissatisfied with any portion of the Website, or with any of these Terms, your sole and exclusive remedy is the discontinuation of your use of this Website.

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14. Disclaimer of warranty

We make no warranty or representation that the Website, Products or Material will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. Further, please note that no advice or information obtained by you from our personnel or through this Website, or Material, or otherwise shall create any warranty not expressly provided for in these Terms. No part of this Website or Material is intended to constitute advice and the content of this Website should not be relied upon when making any decisions or taking any action of any kind.

We make no guarantee of any specific results from the use of our Website, Products or Material. We endeavour to provide the best service we can, but you understand and agree that the Website, Products, Material offerings, and content on this Website are provided “As Is” and without warranties of any kind, either express or implied. Whilst every reasonable effort has been made to ensure that all graphical representations and descriptions of Products and Materials available from us correspond to the actual Product and Material, we are not responsible for variations from such descriptions.

You use the Website at your own risk. Whilst we use all reasonable endeavors to ensure that the Website, Material or Products are secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and devices.

Any Product, Material, offering, content and material downloaded or otherwise obtained through the use of the Website is done at your sole risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such product, offering, content or material. Neither we, nor any of our affiliates, nor any of our or their respective licensors, licensees, service providers or suppliers warrant that this Website or any function contained in this Website will be uninterrupted or error-free, that defects will be corrected, or that this Website or the servers that make this Website available are free of viruses or other harmful components.

Neither we, any of our affiliates, nor any of our or their respective licensors, licensees, service providers or suppliers warrant or make any representations regarding the use or the results of the use of the products, offerings, content and materials in this website in terms of their correctness, accuracy, reliability, or otherwise.

These disclaimers apply to the fullest extent permitted by law.

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15. Severability

If any part of these Terms no longer applies or is no longer legally enforceable, then that part will be severed from the rest of the agreement and the remainder of the provisions of these Terms will continue to apply.

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16. No waiver

In the event that any party to these Terms fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

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17. Previous terms and conditions

In the event of any conflict between these Terms and any prior versions thereof, the provisions of these Terms shall prevail unless it is expressly stated otherwise.

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18. Third party rights

Nothing in these Terms shall confer any rights upon any third party. The agreement created by these Terms is between you and us.

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19. Governing law

These Terms and the relationship between you and us shall be governed by and construed in accordance with the law of England and Wales and we and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.

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20. Contact us

Our Contact information is:

Email: gwen@shooksvensen.com

Post: shooksvensen, 53 Royal Court, 123 Connersville Way, CR0 4FS Croydon, United Kingdom

Please contact us if any part of these Terms are unclear, you couldn’t find what you are looking for, or you have another question that isn’t covered,

We may from time to time send you information about our products and/or services. You will be automatically opted in to this service until you unsubscribe. If you do not wish to receive such information, please click “Unsubscribe” in any email which you receive from us or amend the option settings in your Account.

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